Have you ever just had one of those moments in which you screwed something up so badly that it feels as though you are the star of a tv sitcom like Curb Your Enthusiasm or something?
Well, I just experienced one of those and I am currently banging my head on my desk and I feel absolutely awful.
A friend of Adam's family (Adam's late mother's best friend), connected me with a friend of hers who owns this bed and breakfast with a labyrinth for us to use for our wedding ceremony. Said friend forwarded me the B&B owner's e-mail and I messaged her, inquiring if she had any photos or a website so I could see the property.
Two weeks later (today), she finally responded, but said she was confused by what I thought were rather clear requests and told me to just drive down to see the property. Now, mind you, this place is four hours away, I don't have this woman's website or business address or phone number, so after waiting two weeks, and after the same sort of thing from most every venue I've contacted, I was a bit frustrated...so I did the kind of thing most girls would do: I forwarded the e-mail to my fiance, with an exasperated comment, " I love when people take two weeks to respond to an e-mail and then don't answer a single question you directed at them..."
But you see, the problem was, I was multi-tasking and about to head out the door, so in my haste, instead of hitting forward, I must have hit reply, because when I returned to my office, I had an e-mail that said, " I love it when people do not take into consideration what other people might have going on in their lives. The property is no longer available for your use. I will let (your friend) know your response."
......................................
I was mortified. How exactly does one rectify such a horrifying faux pas?
Well, I would phone or visit in person if I had the number and it wasn't so far away, so I did the next best thing and sent another e-mail, apologizing profusely and attempting to explain my most grevious error. Adam also sent a very nice character reference/apology letter and called the family friend. At this point, I didn't even care if we had to find a different property. I just felt awful for insulting this woman not to mention that someone would actually think I'd write such a response. Plus, I was worried about offending the family friend as well.
I feel this big.
Addendum:
I just heard from Adam. The family friend is not mad at all and it turns out that the property was further from our reception venue than she realized (one hour) so we won't need this lovely lady's assistance after all. Phew. I still feel bad though.
I'm sure we'll get a good laugh out of this someday but man...I am pond scum.
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4 comments:
Oh, how I can relate!!! And I appreciate your sentiments completely.
Oh gosh!! I have totally been there! Except it was an IM about my boss I was trying to send to a friend when instead, "hilariously," I sent it to said boss.......DANG!! I'm glad it's cleared up friend!!
So nice to know I'm not the only sweet but deceptively insulting biotch! Oi. How mortifying.
I'm so glad things worked out and that you won't have to talk to her again. It's very frustrating but you did all you could to make amends. And now you can walk away from it!
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